You take care of your

business

Let me take care of your website

Your website is critical to the success of your business

You’re website is crucial to your business. It generates leads, customers and revenue (or at least it’s supposed to). It’s the channel your customers and potential new customers find you and engage with you. It’s fundamental to the success of your business and you to want make sure that it will always be available for your customers 24/7 without interruption. 

Let me take care of your website

Keeping a healthy website is an essential part of any online business and requires continuing support as well as technical experience. They are never finished, they need regular servicing and updating to run efficiently.

If you look after your WordPress website yourself, or you were thinking of getting a professional to look after it for you, this blog post is definitely worth a read.

What's included with your Care Plan?

A Super Fast Website

Your customers can experience super fast website load speeds when using my Care Plan hosting service.

Free Premium Software

Enjoy the benefits of being able to use lots of high quality premium plugins worth over £1000 for free!

Plugin Updates

Relax knowing that your website's plugins will be updated and checked regularly to maintain their security.

WordPress Updates

Relax knowing that your core website's software will be updated regularly to maintain great security.

Hacker-free Security

My hosting partners work really hard to make sure your site is always safe and secure.

Daily Off-site Backups

Rest easy knowing that your site will be backed up off-site every night for added security.

Excellent Email Support

Support will always be available and you will always be able to contact me via email.

Easy Monthly Billing

No invoices, no bank transfers, just simple, ongoing automatic monthly payments.

Choose Your Website Care Plan

Pick the website Care Plan that suits your needs.
You can upgrade at any time.
Pay yearly for 2 months discount.

Essential Plan
For Website Essentials

£
49 per Month

  • Free hosting
  • Free Site Migration
  • * Emergency Backup Restoration
  • Core WordPress Updates
  • Monthly Theme Updates
  • Monthly Plugin Updates
  • Email Support
  • Up to 30 Mins of Content Changes

Advance Plan
To Advance your Website

£
75 per Month

  • Everything in Essential Plan
  • Staging Environment
  • Ecommerce Support
  • Membership Support
  • Booking System Support
  • On-Page SEO Software
  • Scan and Fix Broken Links
  • 48 Hour Response Time
  • Up to 1 Hour of Content Changes

Thrive Plan
To make your Website Thrive

£
149 per Month

  • Everything in Advance Plan
  • Weekly Theme Updates
  • Weekly Plugin Updates
  • 24 Hour Response Time
  • Up to 2 Hours of Content Changes
  • Priority Support
  • Monthly Database Maintenance
  • Google Business Listing
  • Annual Website Review
  • Email Marketing Support
  • Monthly Speed Check

* Features only available with cptcreative hosting

Here's what you'll get each month...

Website cloud hosting

SSL Certificate

Website Security

Software Licences & Updates

Daily Off-site Website Backups

To spend time to on your business

Google Analytics Dashboard

Dashboard Video Help

Discounted Hourly Rates

Fantastic support

Easy monthly billing

Reduced stress levels

An ongoing, trusting relationship with someone who understands and cares for you and your business' success.

Colin isn’t just an order-taker. I found that his is more of a collaborative approach. Many questions were asked throughout the process to check I was happy with progress. I found the entire process clear and importantly, he hit the brief right on the nail first time and only needed tweaking, which he did quickly. 

Paul Tansley
lovinglifeafter50.co.uk

Frequently Asked Questions

Does the monthly support time roll over?

No. The support time in your Care Plan is set aside each month and is not rolled over. This is so that I can dedicate myself to each client at their allotted time.

What if I need more time each month?

That’s fine, just email me at support@cptcreative.com and ask how many hours you would like. I will invoice you separately for each hour worked, at the discounted rate of £50 an hour.

Can I upgrade or downgrade my plan ?

Yes, no problem. If you find that the Care Plan you are on is not suitable for your business, simply contact me at support@cptcreative.com and I will adjust your plan and relevant invoices at the end of that calendar month.

What happens if my website goes down, is hacked, breaks, etc?

In the very unlikely event your website goes down and it’s hosted with me, I will implement the Emergency Backup Restoration feature and get your site up and running again in no time. 

If your website is not hosted with me, this falls outside of the Care Plan and I would need to liaise with your hosting company in order to help resolve the issue. This will be charged at the discounted rate of £50 per hour. I do advise you to make sure that you have the proper security in place through your hosting company.

My website was not build by cpt creative, can I still be on a Care Plan?

You sure can! Although my plans are created for sites I build or re-design, I very much welcome clients who are looking for a long term relationship with a dedicated webmaster.

First I will need to do an audit of your WordPress website to see if you would be suitable for one of my Care Plans. This WordPress website audit service would be charged at £150. Once the audit is complete I will suggest a Care Plan that best suits you and your business and how you can proceed. Email me at support@cptcreative.com to tell me more about your situation.

Do you charge for other Care Plans?

Yes. Prices of other Care Plans are based on what services you have, how many services you have, how ofter you want content changes and how much time in general you want me to work on your site. 

All Care Plans contain the basic features as stated on this page.

If you would like a price for a bespoke Care Plan, just email me at support@cptcreative.com and I will happily send you a quote.

Do I have to host with you?

Not at all. If you are happy with your hosting company, I can still take care of your website, as long as it is a WordPress website. Although some features of the Care Plans are only available for clients that are hosted with me. These features are: Pre-live Staging & Emergency Backup Restoration.

What do you need in order to set up support on my site?

First of all your site needs to be a WordPress site and I would need access to your website’s admin section so that I can conduct a WordPress website audit. This WordPress website audit service would be charged at £150. Once the audit is complete we’ll discuss which Care Plan is best suited for your business. 

What kind of things will you do?

I will make regular software and plugin updates, to keep your website secure, as well as make small content and/or design changes that you have specifically asked for. I will also install and setup any new plugins you wish to have installed.

What things won't you do?

Major design changes or large web feature changes are not covered under the Care Plans. If you want large scale changes to your site, please contact me at support@cptcreative.com and we can discuss your requirements. 

I’d like to talk more about your Care Plans, what do I do next?

Great! Contact me at support@cptcreative.com and we’ll discuss your situation and see if we would be a good fit working together, how I can support you and which Care Plan best suits your business. 

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Get in touch

Ready to start a new project or curious about my process? Please get in touch.

Your name and email address are processed and send to me via email. Your information will not be shared or sold with any company. Your rights and full privacy policy are detailed here.

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