Your website is crucial to your business. It generates leads, customers and revenue (or at least it’s supposed to). It’s the channel your customers and potential new customers find you and engage with you. It’s fundamental to the success of your business and you to want make sure that it will always be available for your customers 24/7 without interruption.
Keeping a healthy website is an essential part of any online business and requires continuing support as well as technical experience. They are never finished, they need regular servicing and updating to run efficiently.
If you look after your WordPress website yourself, or you were thinking of getting a professional to look after it for you, this blog post is definitely worth a read.
Pick the website Care Plan that suits your needs.
You can upgrade at any time.
* Features only available with cptcreative hosting
No. The support time in your Care Plan is set aside each month and is not rolled over. This is so that I can dedicate myself to each client at their allotted time.
That’s fine, just email me at [email protected] and ask how many hours you would like. I will invoice you separately for each hour worked, at the discounted rate of £50 an hour.
Yes, no problem. If you find that the Care Plan you are on is not suitable for your business, simply contact me at [email protected] and I will adjust your plan and relevant invoices at the end of that calendar month.
In the very unlikely event your website goes down and it’s hosted with me, I will implement the Emergency Backup Restoration feature and get your site up and running again in no time.
If your website is not hosted with me, this falls outside of the Care Plan and I would need to liaise with your hosting company in order to help resolve the issue. This will be charged at the discounted rate of £50 per hour. I do advise you to make sure that you have the proper security in place through your hosting company.
You sure can! Although my plans are created for sites I build or re-design, I very much welcome clients who are looking for a long term relationship with a dedicated webmaster.
First I will need to do an audit of your WordPress website to see if you would be suitable for one of my Care Plans. This WordPress website audit service would be charged at £150. Once the audit is complete I will suggest a Care Plan that best suits you and your business and how you can proceed. Email me at [email protected] to tell me more about your situation.
Not at all. If you are happy with your hosting company, I can still take care of your website, as long as it is a WordPress website. Although some features of the Care Plans are only available for clients that are hosted with me. These features are: Pre-live Staging & Emergency Backup Restoration.
First of all your site needs to be a WordPress site and I would need access to your website’s admin section so that I can conduct a WordPress website audit. This WordPress website audit service would be charged at £150. Once the audit is complete we’ll discuss which Care Plan is best suited for your business.
I will make regular software and plugin updates, to keep your website secure, as well as make small content and/or design changes that you have specifically asked for. I will also install and setup any new plugins you wish to have installed.
Major design changes or large web feature changes are not covered under the Care Plans. If you want large scale changes to your site, please contact me at [email protected] and we can discuss your requirements.
Great! Contact me at [email protected] and we’ll discuss your situation and see if we would be a good fit working together, how I can support you and which Care Plan best suits your business.
Ready to start a new project or curious about my process?
Please get in touch.